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01

From delivery to operation

Open commissioning items do not disappear when the project ends.

02

One shared picture

Owner and supplier see the same responsibilities, waiting states and decisions.

03

Lasting history

Disturbances, maintenance, solutions and documents remain for the lifetime of use.

Who it is for

Organisations that keep collaborating after delivery

Equipment makers and system suppliers

Post-commissioning follow-up, customer collaboration and lifecycle services in one workspace.

  • Open items stay after handover
  • Technical history supports service

Factories and production companies

A lasting view of what happens on the equipment, who owns each issue and what is expected next.

  • Equipment-level technical memory
  • Invite suppliers into shared follow-up

Integrators and lifecycle partners

Multi-party collaboration, responsibilities and decisions in one asset workspace.

  • Parties, roles and waiting states
  • History survives staff changes
Problem and solution

Without a shared workspace, knowledge fragments

Typical today

  • Open items live in separate spreadsheets
  • Disturbances stay in calls and messages
  • Decisions hide in email threads
  • Document versions are uncertain
  • Staff changes erase context

How collaboration works in Kare Follow

1

Log an observation or disturbance

One-click disturbance entries. Structured follow-up items with ownership and handling stages.

2

Investigate and agree a solution

Both parties see the same status, waiting state and agreed actions.

3

Implement and verify

Solution, implementation and verification become part of the equipment history.

4

Keep the technical memory

Maintenance, documents, decisions and lifecycle events remain findable years later.

Core capabilities

What the shared workspace covers

Overview

Equipment status at a glance

Open items, disturbance trends, due maintenance, safety and recent activity in one view.

  • Attention items and ownership
  • Disturbance and maintenance summary
  • AI suggestions for human review
Disturbances

Digital disturbance counter in one click

Log recurring production signals quickly. Investigation rises to a follow-up item when the trend warrants it.

  • Named disturbance + occurrence
  • Today / 7-day / 30-day counts
  • Rising / stable / falling trends
Follow-up

From observation to verified solution

Faults, questions, change needs and ideas handled structurally — ownership and waiting states visible to both sides.

  • Handling chain: observation → solution → verification
  • Work queues: mine, waiting, overdue
  • Comments, actions and attachments
Equipment & parts

Knowledge linked to the right component

Items, disturbances, maintenance, documents and decisions live on the machine and part they belong to.

  • Hierarchical component tree
  • Component hub for related context
  • Versioned technical documents
Features

From commissioning to years of operation and modernisation

Follow-up & safety

  • Open items, priorities and ownership
  • Handling chain and waiting states
  • Safety observations and risk levels
  • Verification gate for critical findings

Disturbances & maintenance

  • One-click disturbance logging
  • Trends and recurrence detection
  • Maintenance instructions and checklists
  • Maintenance records as immutable snapshots

Documents & structure

  • Versioned document bank
  • Component tree and component hub
  • Lifecycle milestones
  • Unified activity timeline

Collaboration & access

  • Owner, supplier and subcontractors
  • Role- and capability-based access
  • Notifications and digests
  • AI suggests — humans decide
Adoption models

Start from either side

The workspace can be administered by the supplier or the owner. Shared information and transparent working practice stay the same.

Supplier-led

Post-commissioning follow-up continues as part of the customer relationship and lifecycle service.

  • Open commissioning items
  • Aftercare and customer contact
  • Technical history for service

Delivery → Commissioning → Aftercare → Lifecycle service

Owner-led

The owner invites suppliers into shared follow-up and keeps knowledge for the full lifetime of use.

  • Equipment-owned technical history
  • Suppliers join shared follow-up
  • Maintenance, disturbances and documents together

Equipment → Supplier invited → Shared follow-up → Lasting history

Scope

Kare Follow focuses on shared technical memory

Follow includes

  • Follow-up items, ownership and handling chain
  • Disturbance logging and trends
  • Maintenance, safety and documents
  • Component structure and lifecycle
  • Owner–supplier collaboration

Not included out of the box

  • Full ERP or broad CMMS
  • Production scheduling
  • Automatic OEE / SCADA collection
  • Inventory / spare-parts stock
  • Automatic invoicing
Why Kare Digital

A shared workspace built for industrial day-to-day work

  • Manual logging is exceptionally fast — one click for a disturbance occurrence
  • Workspace is the security boundary: only invited parties see the data
  • AI suggests, humans decide — source data is never silently changed
  • Finnish UI and direct access to the software developer
  • Works alongside Maint, Pulse and Flow
Pricing

Priced by workspaces and users

Kare Follow is priced per deployment: number of workspaces, users and onboarding scope. We review your needs and provide a clear proposal.

Let’s see how Kare Follow fits your equipment collaboration

We walk through your current operating model and show how owner and supplier can share the same live status, responsibilities and technical history.

Request a demo

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Contact

Get in touch

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